Wednesday, July 30, 2008

The Band Plays On














When things don't go well it's interesting to watch how the office reacts. Human nature is very predictable. As I write this our sales have hit a slump. It's during times like these that you see what happens in an office. Real stress comes in the face of uncertainty. Oh you may put in long hours, or have lots to do. But true character comes when you are faced with situations where our survival mechanism kicks in.
Back when I was an undergraduate I used to work on campus where they had Network Services Department. We had students come in with problems related to e-mail or connectivity in their dorms.

Now we also had a law school on the campus that was for the most part a separate entity. However we would get students in from time to time and it would only take me a moment to have you pegged as a law student. My observation is that Law School does its best to bring out the worst (or at least amplify aggressive character traits) because of the immense competition and pressure. My friends would tell me stories of underhanded things students would do to bring someone down in rankings so that they would place higher in the class. One of my friends had his textbooks stolen in class and resold that day, pages in books at the law library would be torn out for certain assignments, people would lie to each other, etc. If you survived this environment it very well would change you. You would become more visibly defensive, arrogant and intolerant. All of this would be apparent when they talked to you. These experiences contributed some to my decision to veer more towards computers than law.

But these stressful elements are a great way to see people's reaction and character in a rare opportunity you wouldn't normally gather. Use these opportunities to study them and learn. You may be surprised even how you react to them.

Book of iT











I have come back from the wilderness and it is time for me to impart to you a reading from the Book of iT. May you treasure its timeless wisdom.

Update 25:17

The Box of the Power User is beset on all sides by the inequities of the features and bugs of windows code. Proficient is he who in the name of user friendliness and goodwill ushers the newbie through the valley of Redmond. For he is truly his fellow's coworker and the finder of lost data. And I will strike with class action and furious lawsuits those who would attempt to spam and exploit my users. And you will know that I am the ADMIN when I lay my upgrade upon thee!

./Amen

Tuesday, May 13, 2008

Office Politik Part 2

Wow talk about a break from blogging. I vowed to return and complete this piece and then I forgot. Ooops. Here are some more personalities:

The Herald

One of the most dangerous types to associate with. They usually have the ear of upper management. They are reviled for their constant brown nosing but they will get their way. Typically this person will paint themselves into a corner in the way they treat other people only to completely change later. Getting them onboard with your agenda will help you to fastrack it.

The Workhorse

"If you want something done give it to a busy person." The workhorse is the person in the office that has no agenda and constantly ends up implementing someone else's. They often have lots of credibility and are viewed as neutral. Workhorses have yet to develop the cynical nature of the Veteran or they choose not to let it bother them. Making friends with the workhorse has the potential to shield you in the event you have a problem and they were involved.